Privacy Policy
PepFlow LLC ("PepFlow", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using our website or purchasing our products, you agree to the practices described here.
Information We Collect
Information You Provide
- Contact & order details — name, email, phone number, shipping and billing address.
- Payment information — processed by our third-party payment providers; we do not store full card numbers on our servers.
- Affiliate details — name, phone, email, and payout information (PayPal handle, Cash App tag, or Zelle phone/email) submitted through the affiliate application form.
- Communications — any messages or attachments you send us at [email protected] or through the site's forms.
Information Collected Automatically
- Device & log data — IP address, browser type, operating system, referring URL, pages visited, and timestamps.
- Cookies & similar technologies — used to keep you signed in, remember preferences, and measure site performance.
How We Use Your Information
- To process orders, arrange shipping, and provide customer support.
- To operate the affiliate program, issue personalized discount codes, and disburse payouts.
- To communicate with you about your order, account, or inquiries.
- To detect fraud, abuse, or violations of our Terms of Service.
- To improve the site, our products, and the overall customer experience.
- To comply with legal obligations and enforce our agreements.
How We Share Information
We do not sell your personal information. We share limited information only as needed with:
- Service providers — payment processors, shipping carriers, IT and hosting providers, email platforms, and analytics tools, each bound to confidentiality and use limitations.
- Legal & safety — when required by law, subpoena, court order, or to protect our rights, property, or the safety of others.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
Cookies & Tracking
We use cookies and similar technologies to operate the site, remember settings, and understand traffic. Most browsers let you refuse cookies or delete existing ones. Blocking cookies may limit some functionality (for example, staying signed in or completing checkout).
Data Retention
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we take reasonable steps to delete or anonymize the data.
Security
We implement reasonable technical, administrative, and physical safeguards to protect the information we hold. No method of transmission or storage, however, is 100% secure, and we cannot guarantee absolute security.
Your Choices & Rights
- Access & correction — you may request access to or correction of the personal information we hold about you.
- Deletion — you may request that we delete your personal information, subject to legal and business record-keeping requirements.
- Marketing opt-out — you can unsubscribe from marketing emails at any time via the link in the message.
- State-specific rights — residents of certain U.S. states (including California) may have additional rights under state privacy laws.
To exercise any of these rights, email us at [email protected].
Children's Privacy
Our site and products are not directed to individuals under 21. We do not knowingly collect personal information from children. If you believe a minor has provided us with information, contact us and we will delete it.
International Users
PepFlow is based in the United States. If you access our site or purchase our Products from outside the U.S., your information will be processed in the United States, which may have data-protection rules different from your jurisdiction.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last Updated" date. Material changes will be highlighted where appropriate.
Contact Us
Questions or requests regarding this Privacy Policy can be sent to [email protected].